📌 7 sessions at Collie Campus and in partnership with Collie Visitor Centre
⏰ Term 4 2021: 20-21 October, 27-28 October, 10-11 November, 18 November
🚩 Each session runs from 9am to 3pm
Learn to communicate effectively, provide quality service, and deal effectively with people from a range of social and cultural groups.
You will also learn how to follow infection prevention and control policies and procedures within a customer service context.
The course includes:
► SITXCCS006 Provide service to customers
► SITXCOM002 Show social and cultural sensitivity
► HLTINFCOV001 Comply with infection prevention and control policies and procedures
View the course details and complete the enquiry form to start the enrolment process at www.southregionaltafe.wa.edu.au/courses/customer-service-skill-set
This skill set is free for eligible concession students and people aged 15-24 years (not at school) as part of the Skills Ready program.
Fees apply for non-eligible students. See the website for eligibility criteria and more free courses. www.southregionaltafe.wa.edu.au/skillsready
This program is funded by JobTrainer – a joint initiative of the Western Australian and Australian Governments.
For more information or to register your interest contact Collie Campus on: