Parks and Visitor Services Coordinator

THIS IS A PERMANENT, FULL-TIME POSITION

THIS POSITION IS BASED IN COLLIE

APPLICATIONS FOR THIS POSITION CLOSE AT MIDDAY ON THURSDAY, 7 MAY 2025

Job Description
The South West Region’s key service deliverables include nature conservation, parks and visitor services, sustainable forest management, fire management, and land-use planning. The region’s headquarters is based in Bunbury. Services are also delivered via the Blackwood District, located at Busselton with work centres at Margaret River, Nannup and Kirup, and the Wellington District, located at Collie with a smaller work centre at Harvey.

We currently have an opportunity for a Parks and Visitor Services Coordinator to join our Wellington District team.

Under the limited (Level 5) or minimal (Level 6) direction of the District Manager, you will:

• Coordinate the parks and visitor services program within the Wellington district ensuring high quality outcomes are produced in a cost-effective manner and according to the department’s management policies, practices and guidelines.
• Be responsible for driving management planning, community liaison, program budgets, business plans, marketing, capital works programs and managing staff within the parks and visitor services program.
• Actively seek alternative resourcing through partnerships and other opportunities.

At the Department of Biodiversity, Conservation and Attractions (DBCA), we have adopted Leadership Expectations which provides a common understanding of the mindsets and expected behaviours required of all our employees and the public sector. In this role, you will be Leading Others to help drive positive change.

Selection Criteria
Applicants should address the following four (4) criteria. These should be addressed in no more than four (4) pages in total.

1. Demonstrated knowledge of and experience (Level 5) or considerable understanding and operational experience (Level 6) in parks and visitor services and natural resource management; including planning, implementing and managing project works, understanding the threats to conservation and wildlife values associated with park and visitor services work, knowledge of visitor risk management principles and practices. At Level 6 experience in providing ecologically and economically sustainable recreational tourist facilities and quality experiences.
2. Evidence of high level interpersonal skills and demonstrated (Level 5) or considerable (Level 6) experience in effective liaison and negotiation with at a senior level with other government departments, industry, stakeholders, Aboriginal groups, community interest groups, and the media.
3. Demonstrated experience in effective management and leadership of teams (Level 5) or considerable experience in high level leadership, supervisory, organisational, works programming and human resource management skills, including a demonstrated ability to promote staff development, deal with contentious issues and improve performance, empowering staff to achieve agreed outcomes (Level 6).
4. Demonstrated (Level 5) or considerable (Level 6) experience and competence in financial management and administration, and other management systems, including project management, contract management, risk management and information technology.

About Us

DBCA, one of Western Australia’s largest state government agencies, providing exciting and challenging career opportunities in biodiversity conservation and park and natural resource management. We employ people with world-class scientific, policy, land and marine management, visitor services, research and educational skills.

For more information on what we do, our recruitment process, and why working at DBCA is an attractive proposition, please visit our website.

Benefits of working with us

In addition to the attractive salary and opportunities to contribute to biodiversity and environmental conservation initiatives, the department offers incentives including:

• Flexible working arrangements.
• 11.5% superannuation, full employer contribution and salary packaging options.
• 4 weeks annual leave with 17.5% loading paid as additional pay every December.
• 3 days additional public sector holidays each year.
• Cultural leave for Aboriginal and Torres Strait Islander staff.
• Access to study, bereavement, foster caring and parental leave.
• A confidential employee assistant program (EAP) for you and your family, including psychology and counselling services.
• An annual National Park Entry Pass.
• Well-established learning and development programs.
• District accommodation available at a nominal rental fee.

How to apply:

All applications are to be submitted online. Select ‘Apply for job’, located at either the top or the bottom of the screen, and follow the instructions; you will need to provide a:

• a covering letter.
• a statement addressing the above requested criteria (in no more than four (4) pages).
• current CV, including the details of two referees with one being a recent or current manager/supervisor.

We have a detailed Job Application Kit to provide information about us, the value of the department and practical guidance on the process for you. Please ensure you have saved your documents in MS Word (.docx files only) or PDF format and have allowed plenty of time to submit your application, as late, emailed and proforma applications will not be accepted.

Prior to commencement, the successful applicant will need to possess or obtain:

• A current (issue date not older than 6 months) and satisfactory National Police Check.
• A current Western Australian “C” class drivers licence.

For the full role description, detailed responsibilities and a full list of selection criteria, please refer to the Job Description link below. The documents linked to this advertisement are available in alternative formats upon request.

Eligibility: To be eligible for permanent appointment, it is essential to have Australian citizenship, New Zealand citizenship or Australian permanent residency status.

A search for additional applicants may be conducted for this position where necessary to provide a more diverse and/or competitive field.

Substantive Equality Statement

DBCA is an Equal Opportunity Employer and encourages Indigenous Australians, young people, people with disabilities, people from culturally diverse backgrounds and women to apply for positions within our agency. People with disability will be provided with reasonable adjustments in our recruitment processes and in the workplace. The Department also promotes flexible working arrangements.

Applicants with a disability who require adjustments in the recruitment process, including an alternative to applying online, can contact the Senior Recruitment Officer on (08) 9219 9879 or ***********@dbca.wa.gov.au. Do not send job applications to this email; they will not be accepted.

Similar appointments may be made from this process in locations throughout Western Australia within a 12-month period to positions that may be permanent or contract, including contract appointments with the possibility of subsequent permanency.

Posted 23/04/25, from Western Australia Government