Senior Technician/ Workshop Foreman
Collie AutoTech is seeking a dedicated Senior Technician/ Workshop Foreman who will work hands-on in the repairs, maintenance and servicing of our diverse fleet of light vehicles. In this full-time position, you will be responsible for managing a team of skilled automotive technicians while working closely with the service advisor, ensuring efficient operations and delivering exceptional customer service. Based in Collie, WA, this role offers an exciting opportunity to contribute to the success of our growing automotive business.
What you’ll be doing
- Supervise and direct the work of automotive technicians, ensuring all maintenance and repairs are completed to the highest standards
- Develop and implement efficient workflow processes to optimise productivity and customer satisfaction
- Step up to manage the front desk when needed and provide excellent customer service with a friendly attitude
- Liaise with customers to understand their needs, provide expert advice, and deliver tailored solutions
- Manage inventory, parts ordering, and stock control to maintain an efficient parts supply
- Monitor and report on key performance indicators to identify areas for improvement
- Provide hands-on technical support and expertise
- Foster a positive, collaborative team environment and provide coaching and mentorship to technicians
What we’re looking for
- Proven experience as a Light Vehicle lead mechanic or similar role in the automotive industry
- Extensive knowledge of light vehicle maintenance, diagnostics, and repair procedures
- Follow the correct procedures and standards
- Complete all necessary paperwork, ensuring every detail of the work is documented
- Strong leadership and people management skills, with the ability to motivate and develop a team
- Excellent customer service orientation and communication skills
- Proficient in the use of automotive diagnostic equipment and software
- Relevant trade qualifications and certificates in the automotive field (Air Conditioning)
- A demonstrated commitment to safety and compliance
What we offer
At Collie AutoTech, we are dedicated to fostering a supportive and collaborative work environment, working with the business owners on the day-to-day operations. We offer a competitive salary, a 4-day working week, opportunities for professional training, and a range of employee benefits. As a trusted provider of automotive services in the local community, we are committed to ensuring our employees have the resources and support they need to thrive.
About us
Collie AutoTech is a leading provider of automotive services in the Collie region. With a focus on quality and customer satisfaction, we have established a reputation for excellence in the industry. Our team of highly skilled technicians and dedicated professionals are committed to delivering exceptional service to our customers, and we are proud to be a trusted partner in the local community.
Apply now to join our family team and be a part of the continued growth and success of Collie AutoTech.