Workshop Manager – Collie Auto-Tech
About Us
Collie Auto-Tech is your trusted independent automotive workshop serving Collie and its surrounds. Our modern facility and dedicated team have built a reputation through years of exceptional service. As a Repco Authorised Service centre, we’re recognised by a leading automotive brand, ensuring we maintain the highest standards. This endorsement provides us access to cutting-edge training, tools, and support, keeping our skilled technicians at the forefront of automotive technology. At Collie Auto-Tech, we’re committed to delivering top-quality care for every vehicle, guaranteeing service you can trust.
The Opportunity
We have an exciting opening for a Workshop Manager. Have you ever wanted to run a workshop without the business responsibilities? This role is crucial in connecting service delivery with technical requests, supporting our workshop function, and building lasting customer relationships.
Key Responsibilities
– Greet customers and manage bookings and enquiries
– Prepare and cost repair invoices for various accounts
– Collaborate with the technicians on workflow management
– Provide technical consultation and options for vehicle repairs
– Manage service appointments and vehicle logistics
– Build and maintain positive customer relationships
– Promote and upsell products and services
Success Profile
– Certificate 3 in Light Vehicle Automotive
– Strong computer skills, (desired Microsoft Suite, Microbase Automation, Navigator Pro)
– Diagnostic knowledge (advantageous)
– Excellent mechanical knowledge across various vehicles
– Sound understanding of automotive workshop workflow management
– Exceptional verbal and written communication skills
– Proven experience in a similar fast-paced role
– Ability to work effectively in a team environment
– Strong customer service skills with a focus on relationship-building
– High energy and professional presentation
– Effective multitasking and time management skills
– Problem-solving abilities and quick thinking
– Valid Australian driver’s licence (manual)
What We Offer
– Competitive salary package (based on experience)
– Full-time employment (4 day working week)
– Professional development programs and training
– Employee discounts and other bonuses
– A family fun work environment
If you’re talented, innovative, and ready to drive your career forward with this unique opportunity, we want to talk to you!
Please send your resume including a cover letter outlining why you’d be a good fit for the role.
We may close the advertisement once a suitable candidate is found.