Visitor Service Officer

Collie Visitor Centre are looking for keen and enthusiastic person/people to join our team to promote our beautiful region. As a Visitor Services Officer, you will play a crucial role in creating a positive and memorable experience for all visitors visiting the Collie River Valley region. This position requires a passion for customer service, excellent communication skills, and a keen interest in ensuring visitors have a seamless and enjoyable experience. This is a visitor facing role that provides information, services and support to visitors, stakeholders, and the community. This role would also be responsible for any administrative duties required by the Visitor Centre and the Manager.

What we’re looking for:

• Prior experience in customer service, tourism or visitor services information
• Provide Office Administration support for the Visitor Centre
• Prior experience in cash handling / EFTPOS (desirable)
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.

Applicants must be prepared to work on a weekend roster (usually every third week). Preference will be given to applicants who can be available for casual weekday relief shifts when other staff are on annual leave or to cover sick days.
Please email a covering letter, resume and references to the manager@collierivervalley.com.au.
If you have any questions, please contact Tracey Clarke on 9734 2051